FAQs
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FAQs
Most Frequent Questions and Answers
Our process is simple. Using the client dashboard, you simply type the message you want to send and upload a spreadsheet with the recipient numbers and hit send. The messages will go out immediately
You can upload all your phone numbers at one time via a file (Excel, CSV, text), manually enter them one at a time, or you can copy and paste them from your clipboard.
It depends. For Pay-As-You-Go accounts, you can send a message to as many contacts as you wish. For those clients using monthly subscriptions, there are limits depending on which subscription you signed up for.
Once you signup, you can start using immediately.
We work with small companies as well as large corporations. We have customers that send 100 messages a month and some that send over a million ,messages per month. We work with our clients’ needs and want our clients to be successful. We also build custom solutions, or help design integrations via our API. We want to be a valued partner, not a vendor.
When you sign up, VistoSMS will assign you a 10 digit phone number that all your texts will come from.
Absolutely! Contacts can respond to any of your text broadcasts. All incoming messages are free. You can use the Inbox section of your account to view and respond to replies.
No. For Pay-As-You-Go plans, the limit is 960 characters, and for monthly, the limit is 320 characters. Monthly accounts cannot adjust their max character limit but Pay-As-You-Go accounts may want to restrict the length of text messages to save credits by sending shorter messages.
Yes. You can add SMS keywords to your account that trigger a corresponding text message. Users may have unlimited keywords and have the ability to assign multiple text numbers to a specific SMS keyword.
This feature is only for Pay-As-You-Go accounts.
Yes. Both Pay-As-You-Go and monthly accounts can send MMS messages. To send an MMS message as a monthly account, users will need to accept add-on charges.
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